Shipping
We ship orders to most international countries. Once your order is placed, expect it to be processed within 1-2 business days. Orders placed Monday through Friday at 12pm PST will ship within 3-5 business days. Orders placed after 12pm PST or on weekends or holidays will be shipped within 4-6 business days.
We are not responsible for packages lost or stolen after delivery by the carrier. If you require a signature on delivery, or have any questions, please contact our customer service before placing your order
Shipping costs and delivery time
Our shipping times are based on FedEx’s published delivery days, and we cannot guarantee receipt of your order within the stated number of days if there are carrier issues, bad weather, or other factors beyond our control. In addition to the shipping times stated below, please allow 1-2 business days for processing.
Orders will be processed and shipped within 3-5 business days. Please note that FedEx does not deliver on weekends and holidays. Free shipping on orders over $60
Due to the speed with which our orders are processed and shipped, once an order is placed it usually cannot be canceled. If you need to cancel an order you have just placed, please contact our customer service team as soon as possible and we will do our best to accommodate your request. If your order has been processed, we offer convenient returns and exchanges once you receive the item.
question? Please contact us at support@aitkenelectronics.com with your order number and we will be happy to help!